FAQs

GENERAL QUESTIONS

What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please ensure the items are in perfect condition for a full refund. For more details, visit our returns page at cyclingclothingbrand.com.

How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for faster delivery.

Do you ship internationally?
Yes, we ship worldwide. Delivery times and costs vary depending on the destination.

PRODUCT QUESTIONS

What materials are used in your products?
Our products are made from high-quality, sustainable materials designed for performance and comfort. Each product description includes detailed fabric information.

How do I choose the right size?
Size guides are available on each product page. If you need further assistance, contact our customer service team.

Are your products waterproof?
Some items feature water-resistant properties. Check individual product descriptions for specific details.

ORDERS & PAYMENT

What payment methods do you accept?
We accept all major credit cards, PayPal, and select regional payment options.

Can I modify or cancel my order?
Orders can be modified or cancelled within one hour of placement. After that, changes cannot be guaranteed.

Do you offer gift cards?
Yes, digital gift cards are available for purchase on our website.

SUSTAINABILITY

How do you ensure sustainability?
We prioritise eco-friendly materials and ethical production practices. Learn more about our sustainability efforts on our website.

CARE & REPAIRS

How should I care for my products?
Follow the care instructions on the garment label. Most items are machine washable at low temperatures.

Do you offer repair services?
Yes, we encourage repairs to extend product life. Visit cyclingclothingbrand.com for more information.

Still have questions?
Feel free to reach out to our customer service team for assistance.